Terms of service

These Terms of Service govern all sales made on the website www.sophiemarietoronto.com. By placing an order you accept these terms in full.

Article 1 – Seller Information

Sophie & Marie Toronto is operated by:
Skiepa LLC, a Delaware limited liability company
Business Address: 15442 Ventura Blvd Ste 201 #1988, Sherman Oaks, CA 91403, United States
EIN: 38-4375713
Email: info@sophiemarietoronto.com
Phone: +1 302-219-2785

Article 2 – Products

The essential characteristics of each product are presented on the product page. Photographs are for illustrative purposes only and are not contractually binding. Products are offered while stocks last.

Article 3 – Prices

Prices are listed in Canadian Dollars (CAD). Local taxes, duties or import fees may apply depending on the destination country.

Article 4 – Orders

By placing an order, the customer accepts these Terms of Service in full. A confirmation email is sent to the address provided at checkout.

Article 5 – Payment

Payments are processed securely via American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, and Visa. All transactions are encrypted and handled by Shopify Payments (PCI-DSS Level 1 certified).

Article 6 – Delivery

Orders are processed within 1–3 business days. Estimated transit after dispatch: 7–14 business days. See our Shipping Policy for full details.

Article 7 – Returns and Refunds

Customers may return unworn items in original condition within 30 days of delivery. See our Return Policy for full details.

Article 8 – Legal Warranties

Products are sold "as described". If a product is defective or non-conforming, the customer may request repair, replacement, or a refund in accordance with applicable consumer protection laws.

Article 9 – Limitation of Liability

To the maximum extent permitted by law, Skiepa LLC's total liability arising out of any order shall not exceed the amount paid for that order.

Article 10 – Personal Data Protection

See our Privacy Policy for full details.

Article 11 – Use of Cookies

Our website uses cookies to improve browsing experience, measure traffic, and deliver personalized content.

Article 12 – Dispute Resolution

Customers are encouraged to first contact us at info@sophiemarietoronto.com or call +1 302-219-2785. If no amicable resolution can be reached, disputes shall be resolved through binding arbitration administered by JAMS in Delaware, United States.

Article 13 – Intellectual Property

All elements of the website are the exclusive property of Skiepa LLC.

Article 14 – Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the State of Delaware, United States. The federal and state courts located in Delaware shall have exclusive jurisdiction.

Article 15 – Changes to These Terms

Skiepa LLC may update these Terms of Service from time to time.

Questions?

Visit our Contact Page or email info@sophiemarietoronto.com / phone +1 302-219-2785. Customer service: Monday–Friday, 09:00–18:00 PST. We aim to respond within 24 hours.