Privacy policy

Last updated: June 15, 2026

This Privacy Policy describes how Skiepa LLC (doing business as "Sophie & Marie Toronto") collects, uses, and protects the personal data of users of www.sophiemarietoronto.com. We comply with applicable U.S. state privacy laws (including the California Consumer Privacy Act / CPRA), the EU General Data Protection Regulation (GDPR) for international visitors, and PIPEDA for Canadian customers.

Article 1 – Data Controller

The data controller is:
Skiepa LLC
15442 Ventura Blvd Ste 201 #1988
Sherman Oaks, CA 91403, United States
EIN: 38-4375713
Email: info@sophiemarietoronto.com
Phone: +1 302-219-2785

Article 2 – Data We Collect

Contact details — name, billing address, shipping address, email, phone number
Order information — items purchased, order history, transaction details
Payment information — handled securely via Shopify Payments (PCI-DSS Level 1); we do not store card numbers
Browsing data — IP address, browser type, device information, pages visited
Communications — data you submit via contact forms, newsletter sign-ups, or customer support

Article 3 – Purposes of Processing

Process and fulfill orders, including shipping and returns
Provide customer service and respond to inquiries
Send order confirmations and shipping updates
Send marketing communications (only with your prior consent)
Improve our website and products through analytics
Detect fraud, secure our website, and comply with legal obligations

Article 4 – Legal Basis for Processing

Performance of a contract — to fulfill orders
Consent — for marketing communications and non-essential cookies
Legitimate interest — to secure our site, prevent fraud, improve services
Legal obligation — to comply with tax and consumer protection laws

Article 5 – Sharing of Data

We do not sell your personal data. We share it only with trusted service providers required to operate our business:

Shopify Inc. — e-commerce platform and payment processing
Logistics partners — to deliver your order
Technical providers — hosting, email, analytics (Google Analytics)
Advertising partners — Meta, Google Ads (only with marketing cookie consent)

Article 6 – International Data Transfers

Some data may be transferred outside your country of residence. These transfers are protected by Standard Contractual Clauses or other appropriate safeguards.

Article 7 – Retention Period

For the duration of our commercial relationship with you
Then archived for up to 7 years to meet U.S. accounting and tax obligations
Marketing data: maximum 3 years from your last interaction

Article 8 – Your Rights

Right to know — request a copy of your data
Right to delete — request deletion of your data
Right to correct — request correction of inaccurate data
Right to data portability
Right to opt out of "sale" or "sharing" — for U.S. residents in applicable states
Right to non-discrimination
Right to withdraw consent

Contact info@sophiemarietoronto.com or +1 302-219-2785. We respond within 45 days (CCPA) or 30 days (GDPR).

Article 9 – Cookies and Tracking

Essential cookies — cart, session, security
Analytics cookies — Google Analytics
Marketing cookies — Meta Pixel, Google Ads

If you visit our website with the Global Privacy Control (GPC) signal enabled, we automatically treat this as a request to opt out of "sale" or "sharing".

Article 10 – Data Security

Our website is hosted on Shopify, certified PCI-DSS Level 1.

Article 11 – Children's Data

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

Article 12 – California Residents (CCPA / CPRA)

California residents have specific rights under the CCPA/CPRA. Email info@sophiemarietoronto.com with "California Privacy Request" in the subject line.

Article 13 – Complaints

Article 14 – Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Article 15 – Contact

Skiepa LLC
15442 Ventura Blvd Ste 201 #1988
Sherman Oaks, CA 91403, United States
Email: info@sophiemarietoronto.com
Phone: +1 302-219-2785